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Since the deregulation of the airline industry, fierce competition has forced Global Airlines to reexamine their operations for efficiency and economy. As part of their campaign to improve customer service, they have focused on passenger check-in operations at the terminal. Global operates a common check-in system wherein passengers for all Global's flights line up in a single "snake line." The arrival rate is estimated to be 66 passengers per hour. The check-in process takes an average of six minutes. Agents are paid $23 an hour. The customer relations department estimates that every minute a customer spends waiting in line to be checked in, it costs Global $1 due to missed flights, customers' dissatisfaction, and loss of future business. Assume that interarrival and service times are exponentially distributed.
How many agents should Global staff?What is the average waiting time in line? (Do not round intermediate calculations. Round your answer to 3 decimal places.)What is the average number of customers in the system? (Do not round intermediate calculations. Round your answer to 2 decimal places.)What is the average number of customers that are in service? (Do not round intermediate calculations. Round your answer to 1 decimal place.)
University fans support $192 ticket price increased overhead cost to 30000 from 25000 per section increase average class size. Illustrate what is multifactor productivity ratio.
Profit contributions are $6 per bunch of roses and $8 per bunch of carnations. Formulate this problem as a linear programming problem.
Discuss transportation and logistics management policy. Illustrate what impact does policy (local, state, and/or federal) have on transportation.
Do you think a similar strategy with a viral marketing campaign on the internet would appeal to the target market for diet coke plus?
Assume you are the marketing manager for a local cable company. You have some direct competitors including AT&T U-verse and DirecTV.
In Januar 2012, Joan Taylor, the administrator of the Life-Time Insurance Company HMO in Buffalo, New York, was pleased with the Austin, Texas, location that was selected for a new ambulatory health center.
If Weiss adds a new plant addition and ATR does not produce a competitive product, Weiss expects a profit of $600,000; if ATR does not compete for this market
Identify the pros and cons of a JIT relationship from D&D's point of view, Identify the pros and cons of a JIT relationship from Dixon Plastics point of view, What factors should Dixon and D&S consider before making a decision on the relationship?
An automobile brake supplier receives an average of 1,000 orders per week. An average of 500 orders are waiting to be processed. What is the average time spent by each order waiting to be processed?
Use your imagination and the Greer Communications Planner template to build a Project Communication Plan that encompasses the information requirements as outlined in the PMBOK Guide section 10.2.3.1 Communications Management Plan
Calculate the multifactor productivity for this operation in fees generated per dollar of input
Evaluate how organizational functions of marketing impact also determine structure of Home Depot. Holding costs of inventory are 24% of purchase price per year. Elucidate how much should be ordered each time to minimize total cost.
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