Computer system for managing ordering and buying process

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Reference no: EM132278646

Picnics R Us (PRU) is a small catering firm with five employees. During a typical summer weekend, PRU caters fifteens picnics with twenty to fifty people each. The business has grown rapidly over the past year and the owner wants to install a new computer system for managing the ordering and buying process. PRU has a set of tem standard menus. When potential customers call, the receptionist describes the menus to them. If the customer decides to book a picnic, the receptionist records the customer information (e.. name, address, phone, number, etc.) and the information about the picnic (e.g. place, date, time, which one of the standard menus, total price) on a contact. The customer is then faxed a copy of the contract and must sign and return it along with a deposit (often by credit card or by check) before the picnic is officially booked. The remaining money is collected when the picnic is delivered. Sometimes, the customer wants something special (e.g. birthday cake). In this case, the receptionist takes the information and gives it to the owner, who determines the cost; the receptionist then calls the customer back with the price information. Sometimes the customer accepts the price, other times, the customer requests some changes that have to go back to the owner for a new cost estimate. Each week, the owner looks through the picnics schedule for that weekend and orders the supplies (e.g. plates) and food (e.g. bread, chicken) needed to make them. Create an activity diagram and a use case diagram for the above system. In addition to the above stated requirements, the owner would like to use the system for marketing. The system should be able to track how customers learned about PRU and identify repeat customers so that PRU can email special offers to them. The owner also wants to track the picnics for which PRU sent a contract, but the customer never signed the contract and actually booked a picnic. Please be sure to include these additional requirements into your diagrams.

Reference no: EM132278646

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