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Project Background You have just completed a postgraduate diploma in project management and are currently registered for a master’s degree where you have to carry out a mini research on customer care in your organization. Develop a project proposal on the planning, execution, analysis and reporting of the research. All processes planned for should be finalized within 6 months from the 4th august 2018. Your proposal should outline how each of the following steps would be effected: • Define Project objective. • Define Completion Criteria (Deliverables) • Identify Resources • Define Tasks (mind mapping) • Define WBS • Allocate Resources to Task (Activity detail) • Create Dependency Relations • Prepare Schedule (Gantt chart) • Prepare network Diagram and Review Critical path • Set Milestones and Control Points. GENERAL PROJECT TASK The following needs to be done: • Define research problem • Compile a literature review • Outline the selected research methodology to be followed • Discuss data analysis process • Make future recommendations • Draw conclusion(s) You know: • How to conduct research according to the study-guide • Sample of respondents should be at least 100 • Pilot study to be carried out You have: You have constituted a good team, and have decided to pay as follows: Field Worker / Data Collector $100/day Statistician $3800 Language Editor $200/hr Printer and Binder $400 Note: Assign resources as much as you can to accomplish all your identified tasks. QUESTION State the objective i.e. why your help is needed. State the project goal, plus any constraints or conditions. Break down the goal into several objectives that will be researched, and the value that each objective offers to the research study and List all resources that will be needed, including your research professionals like a statistician. Discuss assumed resources, including research requirements. Especially note external resources and requirements, e.g. does the study need an external reviewer? Present the specific tasks you will do as a WBS, and give cost estimates, with sub-totals at each level and total estimated cost. Briefly discuss the estimates, where the costs mainly go, and efforts made to save costs
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