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Willow Brook National Bank operates a drive -up teller window that allowa customers to complete bank transactions without getting out of theirs cars. On weekday mornings, arrivals to the drive-up teller window occur random, with arrivals rate of 24 customer per hour or 0.4 customers per minute. a. what is the mean or expected number of customers that will arrive in a five minute period b. assume that the poisson probability distribution can be used to describe the arrival process .Use the arrival rate in part (a) and compute the probabilities that exactly 0,1, 2, and s customers will arrive during the five minute period c. delays are expected if more that three customers arrive during any five minute period. what is the probability that delays will occur 2. In the Willow Brook National Bank waiting line system(see problem 1) assume that the service time for the drive-p teller follow an exponential probability distribution with a service rate of 36 customers per hour or 0.6 customer per minute. use the exponential probability distribution to answer the following questions a. what is the probability the service time is one minute or less b. what is the probability the service time is two minute or less c. what is the probability the service time is more than two minutes using the single channel drive-up bank teller operation referree to in problems 1 and 2 to determine the following operation characteristics for the system a probability athat no customer are in the system the average number of customers waiting the average number of customers in the system the average time a customer spends waiting the average time a customer spend in the system the probability that arriving customers will have to w ait for service can you please show the answers for me alone and please explain how you got the answers. please I really in need of your helf (As soon as possible) Many thanks appreciate Can you please answer 2 and 3 which are related to question 1 which you did not answer. I really need it for tomorrow morning please.
Operations Management is about a book review. Title of the book is "Goal". This book has been written by Dr. Eliyahu Goldartt. The book has been appreciated by many as one of those books which offers an insight into the operations and strategic capac..
Operational plan pertaining to a hospitality enterprise is given in detail in the solution. The operational plan is an important plan or preparation which gives guidelines regarding the role and responsibilities of each and every operation at all lev..
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An analysis of the holding costs, including the appropriate annual holding cost rate.
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A number of drivers of change have transformed the roles, functions and responsibilities of an operations manager over recent years. These drivers have not only been based on technological innovations but also on the need for organisations to develop..
Compute the Optimal Order quantity of DVD players. Determine the appropriate reorder point.
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Prepare a staffing plan showing the change of your unit from medical/surgical staffing to oncology staffing.
Ccompare the effectiveness of different leadership styles in different organizations
Be able to understand the concept of risk, roles and responsibilities for risk management and risk management tools and models.
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