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Compare the lean service system of Southwest Airlines to a full service airline such as United Airlines or British Airways on the following: (a) airplane boarding process, (b) cabin service, (c) ticket transfer to other Southwest flights, (d) frequent flyer program, (e) baggage handling, (f) seat assignment system, and (g) service encounters.
a restaurant has decided to close the kitchen for an annual deep clean. it will take 24 hours to complete the deep
If the company sells at a price of $25, how many units of product have to be sold in order to break even? [algebraic approach only]. If the company sells 10,000 mops at the product price of $25, what will be the contribution to profit?
The fixed administrative cost to process a backorder is estimated to be $5. Anderson sells an average of 30 units per week also the lead time for delivery of the doors is approximately two weeks. Conclude the optimal order quantity also reorder po..
Logistics and Operations Management
There will be more emerging countries in the global market. Countries like China and India are growing faster economically than other countries. China has recently become the second largest economy in the world. How do you see the change in the futur..
a sample of 150 individuals (males and females) was surveyed, and the individuals were asked to indicate their yearly incomes. The results of the survey are shown below.
The manager of a fashionable restaurant open Wednesday through Saturday says that the restaurant does about 31 percent of its business on Friday night, 25 percent on Saturday night, and 18 percent on Thursday night. What seasonal relatives would desc..
How is each of the three internal governance mechanisms - ownership concentration, boards of directors and executive compensation - used to align the interests of managerial agents with those of the firm's owners?
Case Study Sunset Grill at Blue Read the attached case and answer the below questions; 1. What is Sunset Grille's service concept? Evaluate their sustainability.
In manufacturing/production operations, the most common method of scheduling work is ‘Job Shop Scheduling’. This mode of scheduling does not generally work in ‘Services’ operations. Explain why Job Shop scheduling is not a viable option in the ‘servi..
Draw a stakeholder map that identifies your organization's major stakeholder groups. What kinds of conflicts between its stakeholder groups would you expect to occur the most
What are the strategic risks of these proposals? Lean proposal? (At least four risks) Innovation proposal? (At least four risks)
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