Communicating with a disaster survivor

Assignment Help Operation Management
Reference no: EM13334021

1. When communicating with a disaster survivor whose English proficiency is limited, it helps to repeat information loudly and slowly.

A. True
B. False
2. To comply with the Freedom of Information Act, you are required to disclose the names of disaster survivors when requested. A. True
B. False
3. Upon arrival at the assigned incident facility, your first priority should be to: A. Obtain any needed equipment from the Logistics Section.
B. Complete the check-in process.
C. Contact your family to let them know you've arrived safely.
D. Talk with the Incident Commander to find out how you can help.
4. Though the Joint Field Office (JFO) uses an Incident Command System structure, the JFO does not manage on-scene operations. Instead, the JFO focuses on providing support to on-scene efforts and conducting broader support operations that may extend beyond the incident site. A. True
B. False
5. Where in your assigned incident facility would you go to obtain current incident status information? A. Planning Section
B. Logistics Section
C. Operations Section
D. Finance and Administration Section
6. A basic premise of both the National incident Management System (NIMS) and the National Response Framework (NRF) is that: A. Government officials should strive to manage incident response without involving others.
B. Federal assistance is designed to supplant rather than supplement State and local resources.
C. The use of standardized processes, such as the Incident Command System, is limited to large, complex disasters.
D. Incidents should be managed at the lowest jurisdictional level possible.
7. FEMA's policy of nondiscrimination can be summarized as providing all disaster survivors with the same amount of financial assistance. A. True
B. False
8. You see an unknown individual approaching your workstation without a badge. When asked, the individual is unable to show you proper identification and becomes irate. You should: A. Assume that someone else will deal with the issue.
B. Tell the individual to leave the facility immediately.
C. Ask the individual to show you his or her driver's license.
D. Report the situation to the Security Manager.
9. You may use your Government Credit Card for purchasing nonreimbursable personal items during a deployment. A. True
B. False
10. All of the following are useful for remaining calm and making effective decisions in the stressful, fast-paced environment of incident facilities, EXCEPT FOR: A. Caffeine and other energy supplements
B. Input from supervisors and coworkers
C. Persistence through adverse conditions
D. A sense of optimism and humor
11. Where in your assigned incident facility would you go to check in, resolve personnel issues, or receive training? A. Planning Section
B. Logistics Section
C. Operations Section
D. Finance and Administration Section
12. It is unnecessary to notify Deployment Unit if the only change in your status is the hotel where you are staying. A. True
B. False
13. One core ethical concept is that you need to act impartially and not give preferential treatment to any private organization or individual. A. True
B. False
14. When receiving equipment, you should examine and inventory each item to make sure it is all in your possession and in working order. A. True
B. False
15. Why would a community member go to a Disaster Recovery Center? A. To get medical treatment following a major disaster.
B. To be able to get shelter prior to the landfall of a hurricane.
C. To get information about disaster assistance programs.
D. To receive training to be part of a Federal response team.
16. Who within the field-level facility responds to accidents, illnesses, injuries, and other incident emergencies? A. Chief of Staff
B. Safety Officer
C. Security Manager
D. Human Resources Specialist
17. When should you submit travel vouchers? A. Within 5 days of your deployment
B. Within 2 weeks of your deployment
C. Before you deploy
D. Within 6 weeks of demobilization
18. Under the Stafford Act declaration process, who requests Federal assistance? A. Local emergency manager
B. Mayor of the jurisdiction
C. FEMA Administrator
D. Governor of the State
19. You may be monetarily liable if you neglect to return all issued equipment at check-out to the Logistics Section Accountable Property Specialist. A. True
B. False
20. Emergency Support Functions (ESFs) deliver a broad range of technical support and other services at the national, regional, and field levels. A. True
B. False
21. There are instances when it is advisable for you to travel to the incident site as soon as possible, whether or not you've been deployed. A. True
B. False
22. Even given the critical nature of response work, overtime hours need to be authorized in advance. A. True
B. False
23. After establishing communications with the affected State emergency management agency, the Regional Response Coordination Center (RRCC): A. Assumes command of the incident scene operations.
B. Develops initial Federal objectives and deploys resources.
C. Reports on the overall national emergency management priorities and actions.
D. Works with local jurisdictions to identify financial needs for recovery.

Reference no: EM13334021

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