Communicate customer feedback to appropriate functions

Assignment Help Operation Management

Reference no: EM132289331

Instructions (without plagiarizing): For my gas station venture that I plan to own some day please describe Six Sigma and how small businesses can benefit from using Six Sigma. Choose one of the functions or one that you have found helpful from and explain how you could use one of the methods of Six Sigma to improve the function of my gas station venture below;

Infrastructure (leadership)-Through leadership by example, build a company-wide commitment to responsiveness to customers

Production-Achieve customization through implementation of flexible manufacturing. Achieve rapid response through flexible manufacturing

Marketing-Know the customer. Communicate customer feedback to appropriate functions.

Materials Management-Develop logistics systems capable of responding quickly to unanticipated customer demands (JIT).

R&D-Bring customers into the product development process

Information Systems. Use Web-based information systems to increase responsiveness to customers.

Human Resources-Develop training programs that get employees to think like customers themselves.

Reference no: EM132289331

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