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A coin-operated dry-cleaning store has five machines. The operating characteristics of the machines are such that any machine breaks down according to a Poisson process with mean breakdown rate of one per day. A repairman can fix a machine according to an exponential distribution with a mean repair time of one-half day. Currently, three repairmen are on duty. The manager has the option of replacing these three repairmen with a super-repairman whose salary is equal to the total of the three regulars, but who can fix a machine in one-third the time, that is, in one-sixth day. Should he be hired?
1. a service process design flowchart is referred to as a service blueprint to emphasize what?2. even though they
what type of industry knowledge must an auditor possess to accurately assess a clients business risk? what is a value
Suppose CAPM works, and you know that the expected returns on Google and IBM are estimated to be 16.75% and 12.50%, respectively. You have just calculated extremely reliable estimates of the betas of Google and IBM to be 1.50 and 0.93, respectively. ..
Create a diagram of the organizational structure showing the hierarchy and chain of command. Develop a flowchart that analyzes the steps of the organization's business processes.
China Manufacturing Agents, Inc. is preparing a five-year plan. Today, sales are $1,000,000. If the growth rate in sales is projected to be 10 percent over the next five years, what will the dollar amount of sales be in year five? Dan and Jia are new..
John wants to guarantee a flow of ideas among employees during his meetings. Which of the following would be the MOST effective?
Which of the following is NOT an element of the project master plan?
This activity has the purpose of helping students describe key O&SM components and concepts and distinguish the fundamental differences between services and goods-producing processes
The following is a control chart for the average number of minor errors in 22 service reports. What can you conclude from these data? Explain how you reached yourconclusion.
From the perspective of the consumer, how were the paybacks structured and how might they be restructured to entice you at an equal or lower cost of insurance. How does the program influence your decision to purchase,
Formulate the linear programming model for problem providing the objective function and the constraints and the definition of the variables - How many reams should be ordered at a time?
Evaluate Nike’s decision to move away from the use of traditional mass-media advertising and focus more of its marketing budget on digital media. Do you agree with this decision or do you think Nike should be allocating more of its IMC budget to trad..
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