Check-in counter observes the process characteristics

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Reference no: EM13759693

The supervisor at the American airline check-in counter observes the following process characteristics: there are, on average, 30 customers either waiting in line or being help by an agent for check-in; the average amount of a passenger spends on check-in is 25 minutes from start to end

a) How many passengers can American Airlines complete checking them in per hour?

b) How often does one passenger complete check-in and exit the area?

Reference no: EM13759693

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