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You are in charge of developing a system to perform high-volume, repetitive processing of HMO group health insurance claims. Each claim must undergo 4 separate processing steps. Step 1 takes on average 85 seconds to complete. Step 2 takes on average 70 seconds, step 3 takes 65 seconds, and step 4 takes 80 seconds. (Each claim requires a total of 300 seconds processing time.) You have decided to implement a four-person “production line”, with each employee responsible for performing one of the four steps on every application. For the purpose of this exercise, we will call this as sequential processing system. What will be a nominal hourly production rate in terms of claims per hour for this system?
Suppose you instead took the same four people, and had each person process entire claims from start to finish. (Each employee completes all four steps of any claims he or she processes.) This will be called the parallel processing system. What will be a nominal hourly production rate in terms of claims per hour for this system?
Using the same number of people in each case (four), which of the two systems has the higher nominal hourly production rate? Why? Will this always be the case in the comparison of the two systems as we have structured it?
Ross White wants to reconsider his decision of buying the brackets and is considering making the brackets in-house. he has determined that set-up costs would be $25 in machinist time and lost production time, Calculate the daily demand rate. Calcualt..
Due to your expertise in strategic management, you have been hired by Brad Anderson to evaluate Best Buy’s current strategy and make a recommendation as to which generic competitive strategy Best Buy should adopt. You should also recommend a strategy..
Describe the following acts and agencies and what they regulate or protect: The FDA, FTC, unfair and deceptive practices, EPA, Clean Air Act, and Endangered Species Act.
Annual demand of a product is 1,000 units. It will cost $30 to place an order, and $6 per unit per year to keep a unit in inventory. If the order quantity is 100 units, what will be annual cost of ordering?
What are the key drivers of Customer loyalty? How far these drivers help a company retain its Customers. What do you understand by the term Return on Investment (ROI)? What are the two main drivers of ROI
Discuss how teambuilding interventions help an organization. Describe activities that are relevant to individuals, the group and organization relationships.
In the following schematic, a 9.0V battery is used to power a blue LED (Light Emitting Diode). The LED needs 3.1V across its terminals in order to light up.
Explain how American express changed people' s perception of the card from that of the use of special occasions such as fine dining to one of everyday use and describe some of the brand extensions created by American Express
Which of the following is least involved with process interventions?
To test your team members' ability to think strategically and apply what you have taught them to real businesses, you asked each one to write a report on a particular industry, addressing the following:
Ecommerce pure play experts like Amazon are leaders and have honed this business model which has made them formidable competitors. Conversely, however, that traditional retailer is competing well with Ecommerce sites of their own.
A study-aid desk staffed by a graduate student has been established to answer students' questions and help in working problems in your OSCM course.
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