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Select a company with which you are familiar. The company should have a sales force and customer service division.
You are in charge of coming up with a customer satisfaction strategy to help the organization increase sales and customer satisfaction.
Part 1: Create a 1,050- to 1,400-word customer satisfaction strategy. In this strategy include the following:
Part 2: Create a script of no more than 350 words addressing unhappy customers. The cause of the unhappy customer is up to the team and can include more than one cause and the script(s) should include the following:
Addresses a work-in-process valuation reduction - what is the reduction in work-in-process value?
communicating a new requirement to employeesyou are the ceo of prestige health care system a full-service 400-bed
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The existence of a political coup in a foreign country should trigger what kind of decisions by the domestic headquarters management? Describe a disadvantage of the speculative exchange rate.
Explain the connection between organizational behavior and your selected job skills from the matrix. Discuss how these job skills can lead to improved job performance.
What is the term used to describe men and women often working in different types of jobs with distinct working conditions and pay?
Your task is to rate a set of variables related to demographics, geography, economics, physical infrastructure, and communications infrastructure which may affect the marketing of M-Box in that country, and to justify each rating.
How to Build Stronger Business Relationships
Describe both verbal and nonverbal management communication
Describe how the concepts, methods, tools, and other topics covered throughout the course apply specifically to provide benefit for the chosen industry or organization.
How can you explain the difference in profitability between the two companies?
Why did you pick this particular area? What were the issues you were facing before organizing and with the improvements you have made, what is your plan to sustain the changes?
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