Characteristics such as personality-attitudes-self-concept

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Reference no: EM132271286

1. Identify a reason for the failure of people.

The willingness to laugh at oneself

Not taking one's job too seriously

"It's all about me" syndrome

Relaxing and enjoying during work

2. Which of the following is within the individual and includes characteristics such as personality, attitudes, self-concept, and integrity?

Intrapersonal skills

Expert power

Leadership skills

Interpersonal skills

3. ________ believe that they have little control over their performance and are closed to new experiences.

Extroverts

Externalizers

Internalizers

Type A personalities

4. ________ is a continuum representing one's belief as to whether external or internal forces determine one's destiny.

Perceptual congruence

Surgency

Conscientiousness

Locus of control

5. Which of the following is a human relations guideline?

Being narcissistic

Calling people by their names

Acting before one thinks

Being physically fit

6. William is the marketing manager for a newly launched sedan of Power Motors Ltd. However, the car had technical problems in its ignition system. The company decided to recall all sedans from the market. William convinced the management to work on this issue based on customer feedback and convinced them to relaunch the vehicle. Which of the following guidelines for effective human relations has William followed in this scenario?

Being self-centered

Thinking before acting

Being genuinely interested in other people

Being optimistic

7. "Our supervisor, Daniel, is a great guy. He appreciates the work we do and inspires us to perform better." Which of the following best describes Daniel's behavior?

Using people

Being politically correct

Being humorous

Being positive

8. Don is a quality control manager at Vittel Glass House. He shouts at his subordinates if they fail to meet his expectations. This has severely affected his relationship with his subordinates. Which of the following is a guideline for effective human relations that Don should follow in order to correct this?

He should create a win–lose situation in the company.

He should listen to other managers.

He should think before acting.

He should be genuinely interested in himself.

9. ________ is the ability to influence others and work well in teams.

Leadership skill

Power

Omnipotence

Authority

10. Who developed Theory Z?

Eric Berne

Robert Owen

Elton Mayo

William Ouchi

Reference no: EM132271286

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