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At a catalog order centre for gardening supplies, customers browse catalogs, look at display items, and fill out an order card for items that they wish to purchase. They then join a single queue and wait to be served by the next of the six clerks who becomes available (arrivals follow a Poisson process with an average arrival rate of 49 customers per hour.) Clerks will then take the customer’s order card, enter the order in the computer, retrieve the items from a small warehouse, and process payment. Studies show that the service time follows a negative exponential distribution with an average time of 4.11 minutes per customer. What is the average amount of time from when a customer joins the queue until they are finished being served, in minutes? (in minutes)? a. 0.0041 mins b. 0.19 mins c. 2.36 mins d. 4.34 mins
What are micro-inequities? Have you ever engaged in micro-inequities and made someone at work feel like an outsider? If yes, please describe the situation. Now that you know more about employment law and management, what would you do differently in t..
Which of the follwing could not be used as a fire wall?
Companies need to be able to respond to strategic challenges that they are faced with. Discuss the strategic tasks associated with achieving worldwide competitive advantage. Be sure to identify the tasks and discuss each one of them.
Explain the different strategy types and be sure to use an example company for each (and explain why each company is associated with each strategy type). What is Strategic HRM and what is the role of SHRM in the strategy process? In your analysis, ho..
What are the four approaches to installation? Which is the most expensive? Which is the most risky? How does an organization decide which approach to use?
The following quantity discount is offered to a company that purchases 120,000 units of the product annually. Order Quantity Price per Unit 0–1999 $50 2000–3999 $49 4000 or more $46 Each time an order is placed, the company incurs a cost of $75. If t..
You have been asked to identify various strategies for segmenting a market, which then will be used to choose one strategy for your pet store.
What is the utilization of the server and what is the expected time between people arriving to system.
Prepare a cause and effect diagram to analyze the possible causes of late delivery of parts ordered from a supplier.
Which of the following is NOT true regarding an in control process in which a measurement is above the upper control limit in a control chart (assuming control limits set at 3 sigma)? the process is now considered to be out of control there was a 0.3..
A supermarket sells soy milk bottles at $2.00 each to the customers and buys them at $0.80 each with sixty-day expiration. When expired, they are returned to the supplier for $0.20 each (the supplier pays the supermarket). Suppose only one bottle arr..
The Madrid Mist outlet store at Chiswell Mills sells discount luggage and does most of its daily business in the evening between the hours of 6 and 9 p.m. What is the average service rate per minute? What is the average arrival rate per minute? What ..
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