Case study-correctional facility hostage barricade

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Reference no: EM131749351

Case Study: Correctional Facility Hostage Barricade

The following assignment is a case study of an actual hostage barricade incident. Names and locations have been redacted. Your job is to assess the situation and provide an accurate evaluation, describe the process and procedures you would use to resolve the situation, and demonstrate the acquired knowledge of crisis negations from this course. I want you to explicitly spell out to me the communication tactics you would use, describe the negotiation process and why it works, discuss alternative to negotiation, explain the role of the team you choose for the scenario, etc. Get creative in your analysis and justification of why you are choosing specific tactics. Back up your assessment with empirical sources.

Requirements:
- Content/body of the paper should be a minimum of 10 pages long
- APA format, including cover page, abstract, reference list (Total of 13 pages)
- Proper APA in-body citations
- Must be demonstrated in your paper:
o Describe communication tactics you would use
o Describe the negotiation process and why it works
o Discuss alternatives to negotiation
o Discuss influence and persuasion tactics
o Explain the role of the team you choose for the scenario
o Discuss solutions, goals, and "bargaining chips"

SCENARIO:

It is 12:00 PM and you are being called in to negotiate and assist in the resolution of a hostage barricade incident at Jones State Correctional Facility. You are the lead negotiator, and you must assemble a team to respond to the critical incident.

Background

*Intelligence at this point is limited, and the following has been gathered to assist you and your team:4:00 AM Marshall and Dave reported to their normal kitchen duties within their housing unit, Harvey Unit. Over an unknown period of time, Marshall constructed a "shiv" out of an industrial kitchen spoon. Marshall and Dave used the weapon to attack a male Correction Officer, who was solo guarding the kitchen inmates and civilian staff. Marshall took the officer's uniform, shaved his goatee, and changed into the uniform.

Marshall and Dave apparently knew the rotation of the guard's schedule. Marshall, wearing the officer's uniform, approached the Harvey Tower door at shift change around 5:00 AM. Harvey Tower is the only armed tower at Jones Correctional Facility that overlooks the most violent inmates on the grounds. Two Correction Officers were manning the tower when Marshall knocked on the door. The two officers let Marshall in without showing proper credentials in violation of Department of Corrections (DOC) policy. Marshall and Dave immediately stormed the tower, gained control of the two officers, and obtained an AR-15 assault rifle. Marshall and Dave promptly locked the tower door, barricaded it with a desk, and tied up the two officers.

Hostages
- One female Correction Officer
- One male Correction Officer

Location of barricade
- Harvey Tower: The tower was constructed to be the highest point of Jones Prison. This vantage point allows Correction Officers to use deadly force if needed.
- As a security precaution, the tower only locks from the inside and cannot be opened from the outside.
- Tower is encased with bulletproof glass.
- Based on construction of tower, SWAT has indicated that a tactical response would be difficult to attempt and preserve the lives of the two correction officers.

Initial Demands
- Marshall and Dave contacted the Investigative Division inside Jones State Facility through a phone in the tower. Their initial demands were:
1. Talk to the Governor of the state

2. Talk to Warden D'Jigillo Jones

3. Helicopter with a radio, police scanner, guns, and money

4. Handcuff key (Jones State policy makes giving a handcuff key to an inmate a non-negotiable, no matter what the circumstance)

5. Talk to their family members, who reside in states across the country

Initial Statements Made by Hostage Takers
- "I'll continue raping this b*%^& until we get what we want!"
- "We are only coming out in a body bag or with our demands met!"
- "Better start making this quick, otherwise we're sending out one of this prick's fingers every hour"

Bio of Hostage Takers
- Marshall
o Incarcerated for armed robbery and ten counts of aggravated assault (during robberies, wore body armor)
o Incarcerated since 2000 o Was in an isolated unit due to numerous threats on his life while at Jones
State
o Clinically diagnosed as antisocial

- Dave
o Incarcerated for armed robbery and serial sexual assaults.
o Serving a life sentence and incarcerated in 1997
o Prison staff psychologist has indicated Dave shows signs of psychopathy, but he has not been clinically diagnosed.
o Has had multiple violent incidents with inmates since incarceration.

Verified Expert

This assignment is based on conceptual analysis as well as case study research pertaining to the topic of " NEgotiation Tactics" in the light of Correctional Facility Hostage Barricade. Various well established concepts with respect to the topic is being analysed in the light of the case according to the guidelines established by the university paper.

Reference no: EM131749351

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Reviews

len1749351

12/4/2017 5:34:10 AM

inal Case Study Objectives Paper did not mention all the key required concepts and failed to provide sufficient support. Paper barely covered the key requirements. Some either had limited support or were simply mentioned in the paper without support. Limited examples of communication tactics. Student did a good job covering the required topics and illustrated support for each requirement. Sufficient examples of communication tactics. Student effectively covered the required topics for the assignment with strong support for each of the requirements, which are: ? Describe the communication tactics you would use (including multiple examples) ? Describe the negotiation process and why it works ? Discuss influence and persuasion techniques ? Discuss alternatives to negotiation ? Explain the role of the team you choose for the scenario ? Explain solutions, goals, and “bargaining chips” ? Paper body must be 10 pages long 50 points

len1749351

12/4/2017 5:33:50 AM

Paraphrasing & Referencing Needs more work paraphrasing and fewer direct quotes. Provided proper attributes, but not acceptable level of originality. Provided proper references and paraphrasing. Acceptable level of “originality” on review. Good job paraphrasing and properly incorporating ideas of others. Good “originality” on review. Excellent job incorporating and paraphrasing the works of others. Original work on review. 40 points Overall Quality & Readability Style is lacking in readability. Uses ineffective word choices and lacks sentence variety. Style is readable and rhetorically effective in tone, incorporating some varied sentence structure. Style is readable and rhetorically effective in tone, occasionally incorporating varied sentence structure and word choice. Essay’s communication style is confident, readable, and rhetorically effective in tone, often incorporating varied sentence structure and precise word choice. 20 points

len1749351

12/4/2017 5:33:32 AM

APA Style Errors in APA style detract substantially from the paper. Word choice is informal in tone. Writing is choppy, with many awkward or unclear passages. Reference and citation errors detract significantly from paper. Errors in APA style are noticeable. Word choice is occasionally informal in tone. Writing has a few awkward or unclear passages. Two references or citations missing or incorrectly written. Rare errors in APA style that do not detract from the paper. Scholarly style. Writing has minimal awkward or unclear passages. One reference or citations missing or incorrectly written. No errors in APA style. Scholarly style. Writing is flowing and easy to follow. All references and citations are correctly written and present. 37 points

len1749351

12/4/2017 5:33:10 AM

Review of Literature/ Support Few sources supporting thesis. Sources are insignificant or unsubstantiated. Sources are generally acceptable but not peer- reviewed or research- (evidence-) based. Sources are well selected to support thesis with most research in support of thesis. Strong, peer-reviewed, research-based support for thesis. 30 points Conclusion Does not summarize the evidence with respect to thesis statement. Does not discuss the impact of researched material on topic. Review of key conclusions. Some integration with thesis statement. Discusses impact of researched material on topic. Strong review of key conclusions. Strong integration with thesis statement. Discusses impact of researched material on topic. Strong review of key conclusions. Strong integration with thesis statement. Insightful discussion of impact of researched material on topic. 13 points

len1749351

12/4/2017 5:33:03 AM

Focus & Sequencing Little evidence that material is logically organized into topic, subtopics or related to topic. Many transitions are unclear or nonexistent. Most material is clearly related to subtopic, main topic. Material may not be organized within subtopics. Attempts to provide a variety of transitions All material is clearly related to subtopic, main topic and is logically organized within subtopics. Clear, varied transitions linking subtopics and main topic. All material is clearly related to subtopic, main topic. Strong organization and integration of material within subtopics. 30 points

len1749351

12/4/2017 5:32:53 AM

CATEGORY Unacceptable (Below Standards) Acceptable (Meets Standards) Good (Occasionally Exceeds Standards) Excellent (Exceeds Standards) SCORE Introduction Does not adequately convey topic. Does not describe subtopics to be reviewed. Lacks adequate thesis statement. Conveys topic, but not key question(s). Describes subtopics to be reviewed. General thesis statement. Conveys topic and key question(s). Clearly delineates subtopics to be reviewed. General thesis statement. Strong introduction of topic’s key question(s), terms. Clearly delineates subtopics to be reviewed. Specific thesis statement. 10 points

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