Overtime is calculated correctly The roster reflects a realistic system based on the given operational aspects such as customer ratio projections The roster is presented in a clear manner The roster clearly shows the time/period Communicated rosters in a timely manner The roster from period 2 was evaluated in terms of functionality The identified changes have been incorporated period 3 roster

Economical aspects have been identified and incorporated in roster 3 (Skills, combined Tasks etc.) Special requirements from staff are reflected in the roster The shift allowances are calculated correctly for week days The shift allowances are calculated correctly for week nights The correct rates are calculated for Saturdays The correct rates are calculated for Sundays The correct rates are calculated for Public Hols where relevant Where overtime is rostered, the award provisions are identified

PART C Checklist and scope of submission Use the checklist below to make sure you have completed all the tasks and have included all relevant information. I have: • Developed two rosters for the given periods as per specifications SITXHRM002 Roster staff PARTC Rosters Marking Criteria Part C Task 1 Roster 1 PART C Task 2 Roster 2 Criteria S NS S NS The individual requirements of staff members are identified Each staff member is reflected in the roster The award levels are identified correctly The skill level mix rostered is adequate according to the award level descriptions in the award The hours rostered for each staff do not exceed 38 per week The meal breaks provided are adequate

PART A Checklist and scope of submission Use the checklist below to make sure you have completed all the tasks and have included all relevant information. I have: • developed the roster for the week commencing 16 to 22 using the spreadsheet with the given information • verified and completed calculations as per the specifications PART B Checklist and scope of submission Use the checklist below to make sure you have completed all the tasks and have included all relevant information. I have: • Troubleshooted the staff issue • Investigated a solution for replacement staff member • Identified impact on budget and legal aspects

Tasks requiring submission of evidence - If any task(s) of this assessment requires submitting an evidence (e.g. a report, answers to questions), you must type (in Arial 12-point type) and submit it using the approved submission methods (paper/online). Paper submission – attach the evidence (as single submission) to the front page of this assessment document, complete the details on the front page and use it as the Assessment Cover Page. Online submission – Follow the guidelines outlined the Moodle Guide for Students and make sure that you submit all evidence a single file. Make sure you keep a copy of your assignment evidence before you submit to your trainer/assessor. Tasks requiring demonstration - If any task(s) of this assignment requires demonstrating an activity (e.g. role-play, observation, presentation), your trainer/assessor will inform you of the date you need to demonstrate this activity. Your trainer/assessor will use a checklist to record your performance.

If you are not sure about any aspect of the assessment or would like to discuss your particular needs, please speak to your trainer/assessor. Your trainer/assessor will tell you the date you need to submit your assignment. All tasks will be given to you at the same time. You need to complete all tasks and submit them together by the due date. This will be in the last week of classes for the unit. The checklist and scope of submission section will identify the evidence that you are required to prepare and submit (as a single submission).

ASSESSMENT 1: Assignment Your trainer/assessor will give you this during the first classroom session for this unit of competency, together with any other relevant information required to complete the assessment. You are required to submit the assessment in the last week of class for the unit. Your trainer/assessor will tell you the due date during the first classroom session. This assessment is based on a tasks provided below ASSESSMENT 2: Written Exam During the last week of classes for this unit, you will be required to do an exam covering the content of the unit. During the first classroom session for the unit, your trainer will tell you the date of the exam. This is a 2 hour exam that you will complete in class under your trainer-assessor’s supervision. You may refer to your class notes and other materials in this exam.

• If you do not follow the above rules, you may need to be re-assessed and fees apply for reassessments. • Please remind your trainer/assessor of any special needs you may have. Where possible reasonable adjustment to the assessment will be made, provided that does not affect the validity of the assessment. • After you have completed an assessment, your assessor will give you feedback about your performance and tell you whether the result is “satisfactory” or “not satisfactory” • If your performance is not satisfactory, you will be advised about any gaps in your knowledge or skills and given an opportunity to be re-assessed. • If you think the assessment process was flawed, you may appeal against the assessment decision. Refer to Assessment Appeals section of the Complaints and Appeals policy.

• All assignment work must be your own – your own words. All quotes from reference sources (e.g. books and websites) must be acknowledged and listed at the end of your assessment evidence. You must also ensure that the information you provide in assessment evidence must be relevant and current (recent enough). • Group or Team Work: In some cases, you will be required to work on a task in small groups, and your trainer/assessor will allocate you to a group to work as a team. You may even be allocated a particular role. If you are working as part of a group, you will still be required to submit your assessment evidence individually, and your performance will be assessed on an individual basis. Therefore, you must keep and submit with your assessment a record of the specific contribution you have made to the group task, as well as keep notes of team meetings to include in your final submission. • If you are unable to submit any assessment by the due date, you need to discuss this with your trainer/assessor beforehand and obtain an extension of time. Extensions will normally be granted only in exceptional circumstances (e.g. illness)

Please read the following carefully • Assessments are to be completed according to the instructions provided in the assessment document. Your trainer/assessor will go through the instructions with you. • Assignments are to be completed at home, in your own time. • Observations, presentations and role-plays must be completed under the assessor supervision. • If you are not sure about any aspect of an assessment, ask your trainer/assessor to explain the requirements. • All parts of each assessment (tasks and/or questions) must be completed/answered unless the individual assessment instructions tell you something different. • Paper submission – attach the evidence (as single submission) to the front page of this assessment, complete the details on the front page and use it as the Assessment Cover Page. • Online submission – Follow the guidelines outlined the Moodle Guide for Students • Assignment evidence (e.g. reports) must be typed in Arial 12-point type • Make sure you keep a copy of your assessment evidence before you submit.

Checklist Did the student: Links to Performa nce Criteria Develop staff rosters for three different periods: • according to relevant industrial agreements and other considerations and wage budgets • to maximise operational and customer service efficiency while minimising wage costs • combine duties where appropriate to ensure effective use of staff • adequate skill mix supported by award/grade listed for each staff member • considering social and cultural considerations of staff • in consultation with colleagues to ensure input into rosters 1.1,1.2,1 .3,1.4,1. 5,1.6