Already have an account? Get multiple benefits of using own account!
Login in your account..!
Remember me
Don't have an account? Create your account in less than a minutes,
Forgot password? how can I recover my password now!
Enter right registered email to receive password!
Because of new market promotions and sales growth, the online customer service center described in CH12_Q03 has started getting approximately 50,000 e-mails every day. The service center currently has 100 employees. The e-mails can be classified in two categories: routine inquiries and custom requests. Employees can answer the routine inquiries by picking prespecified answers for the database. This process takes only 30 seconds. The customer requests, on the other hand, require drafting specific responses and take approximately 2.5 minutes.
(a) Calculate the takt time for both routine and custom inquiries.
(b) Assuming that 75 percent of all requests are routine, calculate the overall takt time for the customer service center.
What is your personal professional strategy to remain competitive in this environment as globalization increases?
Discuss two reasons why incumbent firm using established technologies (e.g., Kodak in print photography) often ignore disruptive technologies till it is too late.
Summarize your recommendations or advice to Barks concerning market conditions and production levels.
Motivation is an important topic in international human resource management, as many MNC managers assume they can motivate their overseas personnel with same approaches which are used in home Nation."
Illustrate what is the multifactor productivity ratio for Med-Tech. Illustrate what does you find outing mean.
Select a small business that you may want to start and write a brief description of it. What is strategic management and planning? Why would a strategic plan be important to the success of this business?
You are the project leader fo organizating your community's fourth of July celebration parade this year. In previous years the parade has been well attended and a favorite community project.
desires to control inventory levels so as to minimize the sum of holding and order costs. It costs the firm $20 to place an order. Nike estimates its yearly inventory carrying costs
A company has a factory that is designed so that it is most efficient (average unit cost is minimized) when producing 15,000 units of output each month
Is the liquidated damage amount stated in the contract between Mica Co. and Pack Rat Storage valid, or is it an invalid penalty? How much in damages can Pack Rat Storage recover from Mica Co.?
The National State Bank is trying to make sure that they have enough tellers to handle the Friday afternoon rush of workers wanting to cash their paychecks.
Under the federal bankruptcy laws, is Ema entitled to a discharge on her student loans? What additional facts could cause the decision to be more definite?
Get guaranteed satisfaction & time on delivery in every assignment order you paid with us! We ensure premium quality solution document along with free turntin report!
whatsapp: +1-415-670-9521
Phone: +1-415-670-9521
Email: [email protected]
All rights reserved! Copyrights ©2019-2020 ExpertsMind IT Educational Pvt Ltd