Calculate multifactor productivity for operation

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A company offers ID theft protection using leads obtained from client banks. Three employees work 40 hours a week on the leads, at a pay rate of $14 per hour per employee. Each employee identifies an average of 3,600 potential leads a week from a list of 4,900. An average of 8 percent of potential leads actually sign up for the service, paying a one-time fee of $90. Material costs are $1,600 per week, and overhead costs are $8,800 per week.

Calculate the multifactor productivity for this operation in fees generated per dollar of input. (Round your answer to 2 decimal places.)

Multifactor productivity

Reference no: EM132226167

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