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You buy a new pair of shoes on sale. The printed receipt states very clearly that the shoes are not returnable. After you get them home, you wear the shoes around the house for a day and decide that they just don’t fit you correctly. So you take the shoes back to the store. You start to yell angrily about the store’s poor quality service so that people in the store start to stare. The clerk calls the store manager; after some discussion, the managers agrees to give your money back.
Is this ethical?
Provide an explanation and justification for your decision to return the shoes, and why your tactic was necessary.
You just found out that your software subcontractor has filed for bankruptcy protection. How will you communicate this significant risk to your management? Do you plan to communicate the risk as soon as possible, or take the time to assess it? What i..
Leaders must often motivate team members to perform at their optimal levels and remain engaged. Motivation can be broken down into two types of motivators-internal and external or intrinsic and extrinsic.
Discuss the influence social media has (or could have) on HRM success. What are the challenges of HRM professionals using social media to learn about current and potential employees? The Wright article talks about how Facebook recruits. Bring in thre..
Use the general birth-death process to determine 1) the expected number of customers in the shop 2) the probability that the manager will be helping serve customers and, 3) the probability that the store is full.
Your role is to determine whether distributive or integrative negotiations will be preferred in this scenario between the job applicant and the supervisor, and respond to the questions regarding the other parties who have an interest in hiring the..
Devise a Strategy for McDonald's Assume you are one of the managers called to a confidential meeting to discuss McDonald's strategy after notification by government authorities that its promotional games were being rigged by a Simon insider. What are..
The fastest growing method of retailing is which of the following?
In your opinion, has the introduction of email and other information technologies increased or decreased the amount of information flowing through the corporate grapevine? Explain your answer.
What are some of the promising new approaches to changing our health system so that it has incentives to provide more efficient care?
Design a freeway pavement structure in an urban area for 20 years. An initial annual traffic is 250,000 EASLs and no annual growth factor is considered during design periods. Assume that the reliability and standard deviation are 90% and 0.30, respec..
Put yourself in the position of an entrepreneur who is developing a new product to introduce into the market. Briefly describe the product. Then develop the segmentation, targeting, and positioning strategy for marketing the new product.
Elliott Corp. failed to record accrued salaries for 2011, $2,000; 2012, $2,100; and 2013, $3,900. What is the amount of the overstatement or understatement of Retained Earnings at December 31, 2014?
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