Reference no: EM133379491
Part 1.
Most businesses and organizations use a variety of general operations practices to support areas such as Human Resources, employee scheduling, loss prevention, and sales/customer service processes. Choose one operation procedure that you believe helps increase company operating efficiencies. For example, you might consider choosing the system used by employees to clock in and out, a new customer service initiative, opening/closing procedures, procedures for receiving merchandise, etc.
Based on this week's course content and your research, answer each of the following questions:
Describe a specific operating process, its purpose, and profitability.
How do you think this process influences operational efficiencies?
Part 2
Ensuring ADA compliance is more than simply complying with government regulation; it makes good business sense and is the right thing to do. With a growing U.S. population of people with one or more disabilities, failure to comply with ADA requirements means eliminating a significant source of market potential that can contribute to your organization's success.
View the following video, produced by the U.S. Department of Labor: Ten Small Business Mistakes.
You will need to allow the QuickTime application to run to view the video.
Take a few moments to consider how these strategies may improve customer satisfaction.
Walk through any retail store and describe the various ADA elements you see.
What else would you recommend?
Choose one ADA regulation and discuss how it impacts profitability.
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