Business process automation-business process improvement

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1. Create a table that documents the differences between business process automation, business process improvement, and business process reengineering.

2. Think of a business process that you are familiar with. Describe the business process (1-2 paragraphs) and create a RACI Matrix for that process.

3. Assume that a college is planning on converting all its preparatory courses into online courses. Identify at least 10 stakeholders who will be involved in some way in this change process. Create a stakeholder matrix that classifies the stakeholders into one of the 4 quadrants. Based on your stakeholder analysis, identify the stakeholders that you think will be critical to the success of the conversion. Justify.

Reference no: EM131143373

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