Business can affect the effectiveness

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Question

Any changes in a business can affect the effectiveness and usefulness of the KPIs that have been developed. You may find that what you used to measure, no longer helps you towards your goal, so the KPIs need to be reviewed in light of certain changes that have impacted on them. Consider your business plan for the company 'Spa Bliss'. During it's implementation you have reviewed the performance indicators related to success of advertising. You have noted that the response rate is low and as a new business the amount of clients booking appointments is not meeting projected targets. From the choices below select the correct action you would take to manage this issue. Group of answer choices Lower the performance targets originally set in the business plan Set higher targets to increase expectations of the company Analyse the targets set, ensure they are realistic Maintain the status quo and make no changes.

Reference no: EM134041351

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