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You work in a bank and need to respond to customer questions and requests received through the mail. A customer's payment was one day late and his account was charged $35 late fee. The customer is asking for a credit of $35 since he thinks it is not fair to charge the account when a payment is only one day late. Your bank policy, however, takes payments very seriously and you are only allowed to credit the account when the payment is late because of bank error. You will write an indirect letter letting the customer know you won't be able to credit his account. You may not share the bank policy with the customer, but you will need to find a way to tell him the negative news. Write the letter in Block format with closed or mixed punctuation ( colon after the salutation and a comma after the close). Make up names and addresses for your company and for the customer. The letter should have your name in the signature block. See Appendix A in your textbook for help formatting your letter.
What are the most important skills a leader may possess? How may these skills be used in an organizational setting? What methods may you use to improve your skill set to become a more effective leader
Using these data how many mocha latte coffees would be forecast to be sold according to simple linear regression if the price per cup
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Over the years, technology has not only changed the way individuals utilize it but also how organizations utilize it. As each generation of technology improves and changes, the availability of technology in the field of business analytics also cha..
deliverable length 4 or more blank forms minimum 1-page each a complete set of instructions for each form 200-300 words
what is the allowable standard deviation in the temperature of her oven in order o achieve a Six Sigma level of quality?
While the ReadyMade magazine was still in the design stages, very little research was done to determine whether an interested market existed.Explain whether and how this adversely affected the magazine as it moved forward to publication.
The term paper must be a minimum of 12 pages double spaces including executive summary, body, conclusion and references.
Describe any team dysfunction or effective team characteristics demonstrated in the video that may have affected team dynamics and team performance. Describe the stages of team development that are illustrated in the video clip. Describe the types of..
What percentage of organizations do you believe really understand (thoroughly) what resources and capabilities they own, which they need to develop or acquire, and how they should effectively deploy those resources and capabilities? Provide a rationa..
Learning Curves: Suppose you have a production technology that can be characterized by a learning curve. Every time you increase production by one unit, your costs decrease by $6. The first unit cost you $64 to produce. If you receive a request for p..
In the following situations, two parties claim the same goods. Discuss who is most likely to prevail in each circumstance. Explain the basis for your response. Olan steals Phil’s television set and sells it to Quincy, an innocent purchaser, for value..
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