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The Exxon Valdez disaster in Prince William Sound was caused by an intoxicated ship Captain and lead to $4.5 Billion in penalties and payments. In response, Exxon initiated a company policy that required company employees with alcohol problems to step forward and identify themselves. In return, Exxon provided rehabilitation and other assistance. However, they also put these employees on a list prohibiting them from getting certain high-risk jobs, i.e. ship captains, helicopter pilots, refinery unit operators, etc. Then, more than sixty Exxon employees complained to the EEOC that this constituted a violation of their rights under the 1990 Americans with Disabilities Act which turned into another disaster: the EXXON v. EEOC case in federal court.
1) Are the employees who complained to the EEOC right? Have they been discriminated against based upon the Americans with Disabilities Act (ADA)? Why or why not?
Starting our messages with a positive note (that is sincere and related to the message) and ending our messages with a friendly ending (that is not a rubber stamp like, "Thank you for your time and consideration.") are two important techniques to use..
Assume you work in a marketing department of a high-end department store. You send out Thank You cards with a short customer satisfaction survey one week after purchase. You wonder if survey response rates would increase significantly from your curre..
John Doe, a fraud examiner, has been hired by ABC Corporation to investigate a shortage of cash, which management thinks is being caused by fraudulent behavior. John Doe could spend his time and money pursuing witnesses to the crime or collecting doc..
David plans to start a new business called Rafting Explorers, which will rent canoes and kayaks to people to travel 10 miles down the Patapsco River in Maryland State Park. He has $45,000 to purchase new boats. He can buy the canoes for $600 each and..
Both big and small U.S. and European companies rely upon foreign companies for everything from software development to financial analysis. Discuss the legal, moral and ethical issues involved in off-shoring and outsourcing.
When using an indirect channel of distribution, your sales force is only as good as your channel partners. As the marketing manager for the manufacturer of a new line of computer jump drives, what strategy would you use to motivate your channel membe..
Assuming that Doog's operates a single shift for 1,800 hours per year, calculate the required capacity. The processing time per unit, setup time per lot, the annual demand, and lot size are given in the table.
Please describe a real life example of a “Developing Strategy” (e.g., growth, stability, turnaround, combination…) that you have seen adopted by a company that you work for or that you have read about in the press. Was the strategy adequate and succe..
Define each of the following concepts, and then operationally define each one by providing correspondence rules between the definition and the scale:
Credit analysis is necessary to ensure which of the following. Credit terms are extended to customers who can pay according to the terms of the sale
Rene Descartes was a pioneer in scientific methodology. In 1637 he wrote, "It is possible to attain knowledge which is very useful in life; and that, instead of speculative philosophy which is taught in the Schools, we may find a practical philosophy..
The Internet has changed the way many processes are performed in business today. The Internet has had a material effect on the five primary characteristics in the value chain and on the strategy adopted by businesses that incorporate use of the Web i..
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