Reference no: EM132207562
A specialty pain clinic treats patients with severe chronic back pain using their proprietary Myofascial Therapy that combines deep pressure massage with physical therapy. To begin with, a patient undergoes first round of treatment that lasts one month.
At the end of the first round, the patient is evaluated. Based on historic data, there is a 50% probability that the treatment is successful, in which case the patient is discharged. If not, the patient commences a second round of more aggressive treatment, which lasts another month. It is estimated that among patients who go through first two rounds of treatment, 40% do not return for a third round (because of a successful treatment, financial limitations, personal reasons, etc.) Of those who do return, they undergo the final round of treatment that lasts, on average, 2 months.
On average, two new patients arrive at the clinic every business day. Assume 25 business days per month.
a. What fraction of the clinic’s patients are in their second round of treatment?
(Hint: Use Little’s law for each round of treatment to calculate INV)
b. Patients pay $2,000 per month of treatment. What are the annual revenues of the clinic?
(Note: It may be helpful to draw a process flow diagram.)