Reference no: EM132155138
1. The ____ strategies assume that people are rational and follow their own self-interest. ?
Empirical-rational?
Normative re-educative
Power-coercive?
Normative-educative
2. In the ____ change outcomes image, some, but not all, change intentions are achievable.
Intended?
Partially intended?
Unintended?
Partially unintended
3. The ____ image is based on an image of management as control and of change outcomes as being achievable.
Director?
Navigator
Caretaker?
Coach
4. In the ____ image, control is still seen as at the heart of management action, although a variety of factors external to managers mean that while they may achieve some intended change outcomes, others will occur over which they have little control. ?
Director?
Navigator
Caretaker?
Coach
5. In the ____ image, the (ideal) image of management is still one of control, although the ability to exercise control is severely constrained by a variety of forces, both internally and externally driven, that propel change relatively independent of a manager's intentions.
Navigator?
Caretaker?
Coach?
Interpreter
6. In the ____ image, the assumption is that change managers are able to intentionally shape the organization's capabilities in particular ways. ?
Navigator
Caretaker?
Coach?
Interpreter
7. The ____ image to managing change places the change manager in the position of creating meaning for other organizational members, helping them to make sense of various organizational events and actions. ?
Navigation?
Caretaker
Coach?
Interpreter
8. The ____ image to managing change assumes that even small changes may have a large impact on organizations and managers are not able to control the outcome of these changes. ?
Nurturer?
Interpreter?
Coach
Caretaker
9. The theory that assumes that organizational change is nonlinear is fundamental rather than incremental and does not necessarily entail growth is known as:
Confucian theory?
Chaos theory?
Self-organization protocol?
The Semco framework
10. It is possible that a change manager's may use multiple images of change. Each image in use could be determined by:
the type of change
the context of the change
the phase of the change
all of the above