Reference no: EM132185499
1. An organization that is assessing whether to enter new geographic markets needs to know all of the following EXCEPT:
a) the implication of any adjustments of its business model on its sources of competitive advantage.
b) which parts of business model can be adjusted to fit new environments.
c) the cost structure of each of the parts of its business model and how it can be minimized.
d) which environmental traits its business model cannot function without
2. There are 3 servers in the checkout area. The interarrival time of customers is 2 minutes. The processing time is 5 minutes. The coefficients of variation for the arrival process and the service process are 1 and 0.85 respectively.
What will be the impact on the average number of customers in service if one more server is added?
A. Increases from 1.25 to 2.5
B. Decreases from 2.5 to 1.25
C. Remains the same at 2.5
D. Remains the same at 1.25
3. Execution should be standardized by implementing best practices that are available through consulting companies and taught in business schools.
True or false
4. A statement such as: "If we increase price five percent, sales will likely drop eight percent," is an example of a(n):
a. hypothesis
b. dependent variable
c. problem defnition
d. research objective
5. A single-bay car wash with exponential interarrival and service times has 6 cars per hour on average and an average service time of 4 minutes. Which statement about this queuing system is false?
The average interarrival time of cars (a) is 10 minutes.
The number of servers (m) in this system is 1.
The coefficient of variations (CV) for both inter-arrival and service/processing times is 1.
On average, the car wash is busy 40% of the time.
On average, 0.27 car is waiting in line.
On average, a car spends a TOTAL of 2.67 minutes at the car wash.
6. Which of the following will increase the waiting time in a call center in which the incoming call gets assigned to the first available server?
A. Add more servers
B. Implement the shortest processing time first priority rule
C. Decrease the variability in servers
D. Increase the average service/processing time
E. Decrease the interarrival time
Both C and D
Both D and E
C, D, and E