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A suburban specialty restaurant has developed a single drive-thru window. Customers order, pay, and pick up their food at the same window. Arrivals follow a Poisson distribution while service times follow an exponential distribution. If the average number of arrivals is 6 per hour and the service rate is 2 every 15 minutes, what is the average number of customers waiting in line behind the person being served?
In this problem we will design a surveillance system. Suppose we have 10 locations that we would like to monitor, and 5 potential cameras that we can install: Formulate an integer linear program that minimizes the number of cameras installed, such th..
Besides discriminating against the job applicant or employee directly, how else might national origin discrimination occur so that the job applicant or employee would have a claim.
How has the physician-patient relationship changed over the past century? Are the changes good or bad for the delivery of quality healthcare?
Project A has an NPV of $20,000 and a PI of 1.2. Project B has an NPV of $10,000 and a PI of 1.3. Both projects have equal lives. Which project should be preferred if we are NOT concerned with capital rationing (that is, we are NOT concerned with bei..
Why is it important to define scope, goals, and measures of success when embarking on a performance improvement project
Pick a company you have been to or experienced. Explain what the product the company is offering and its relationship to the service side of the business/company. I picked Disney due to my kids and have been there several times, given my background I..
What is the role of training and development in learning organizations? Do you think that a pharmaceutical company could effectively manage knowledge without having well-developed training and development activities? What are the elements of total c..
discuss the two methods of integration as leadership tools and how each method can effectively be implemented in a MNC environment.
In fact, the new ownership expects that there will be some who lose their jobs because of these issues; however, that is a last resort. Use all your skills to negotiate with employees in an attempt to resolve conflicts and pull your team together.
In many cases, current marketing works by trying to get a customer to change his or her desired state in the need recognition step of the consumer decision process model. This means that the company tries to influence customers to want to purchase it..
What does the future hold for traditional mass-media advertising?
Compare and contrast the national cultures of the U.S. and India using Hofstede’s dimensions (CAGE). How might these differences affect UPS’s formulation and implementation of an expansion strategy?
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