Analyzing the use of databases in a large bank

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I need help analyzing the use of databases in a large bank/collection call center. I need examples and descriptions of known database applications that are used (Microsoft Access, DB2, Oracle, etc.) or some that could be considered to help the organization run smoother. For the known applications, I need to propose improvements. Any detailed information that can be provided as to known applications and how they are used and also suggested applictions and how they would benefit.

Reference no: EM1363228

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