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Your company manufactures personal computers. As a way to grow the company, it will now introduce a new service: repairing the computers. The company uses the new product development process for the computers, but it is wondering how to use it for the new service. Analyze the differences between product and services and how you would modify the process based on those differences. What are two things that you would do to be sure the service is performing up to customers' expectations?
As the industry watches to see how United Airlines' strategy performs against American Airlines' strategy, management at United Airlines is anxiously monitoring market signs to determine its next competitive move.
What makes a company successful? Is it brilliant strategy? Flawless operations? Unforgettable marketing? Plain dumb luck?
Calculate the average number in the queue, average number in the system, average time in the queue, average time in the system, the system utilization rate, and the probability that the system is empty.
Knoll Corp., after several years of existence, has decided to institute a formal product development department. Where should this deparment look first for product problems: What types of information might be obtained form this source?
which mehods seems the most appropriate?
What is the difference between line personnel and staff personnel? Why are the two groups so often in conflict? Do you think this would also be true in a virtual organization? How would you minimize the conflict problem?
Explain the statement: "As long as the bottleneck operations are used effectively, idle time in nonbottleneck operations will not affect the overall productivity of the system."
Last summer, he tried a new fertilizer that promised a 50% increase in yield. He harvested 1900 pounds. Did the fertilizer live up to its promise?
If the labourer productivity at the plant is 0.15 hot water heaters per labour hour, how many laburers are employed at the plant?
What does BofA gain from continuing to invest in sustainability? Do you think that being recognized and winning environment awards will help BofA become more profitable?
Explain the relationship of the human resources department to the rest of the organization, especially the "line" departments or patient care functions.
ABC Corporation sells large industrial machines which have an inventory value of Php 1.5 million every. The Corporation expects to order 500 machines during the next calendar year.
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