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I am sending the case, please use ITIL version 3 to analyze and solve the case and predict question and answers just wanted to make it clear that these four chapters should be used to predict questions from the case that i have sent you. you can use any text of ITIL vesion3. The chapters are
1. Service transition phase,
2. Service operation phase,
3. Continual service improvement phase,
4. ISO/IEC 20000 ITSM standad.
I need 6 questions n answers from the case that can be the most possible ones to be asked.
500 words for each answer will be fine, single spacing.
Attachment:- Case.rar
Evaluate how well the design of the FIrst IP Web site meets the needs of a potential small business customer?
What are the methods, tools, and capabilities that will allow the project manager to anticipate potential risks before the risks fully develop. Describe how project risk can include both threat and opportunity for the project.
Due to the space restrictions, loading equipment design also other reasons, the loading itself needs an average of 12 minutes.Classify the waiting system in which the platform trucks are servers.
There is no word count. How does mode of transportation change when market place becomes global rather than just domestic. Is there any difference? Please give an example.
Discuss the advisability of using modular assemblies in manufacturing. (What are the advantages and disadvantages?) To what extent can these arguments be applied to service products?
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Katie Posh runs an upscale nail salon. The service process includes five activities that are conducted in the sequence described below. (The time required for each activity is shown in parentheses): Which resource is the bottleneck of the process? Wh..
Establishing a worst-case scenario, discuss the known liability that Biovail has incurred for deceiving its investors.
1. Identify and discuss at least three key features of an effective knowledge management system. 2. Define a Content Management System (CMS) and compare Microsoft SharePoint with an open source CMS.
Assume a product has one primary part and one backup, redundant part. of the part as a reliability of 95 percent for working properly and the second part has a reliability of 90 percent for working properly, what is the reliability of the product?
Explain what should happen to the order quantity in an order point (Q,R) system, and the time between orders in a periodic review (P,T) system, as the fixed cost per order (S) increases relative to other cost parameters. Explain the effect this will ..
Use the functional classification and value chain perspectives to identify Harley-Davidson's principal resources and capabilities. Can their resources and capabilities confer sustainable competitive advantage? What strategy recommendations would you ..
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