Analyze and solve the case and predict question

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Reference no: EM131085853

I am sending the case, please use ITIL version 3 to analyze and solve the case and predict question and answers just wanted to make it clear that these four chapters should be used to predict questions from the case that i have sent you. you can use any text of ITIL vesion3. The chapters are

1. Service transition phase,

2. Service operation phase,

3. Continual service improvement phase,

4. ISO/IEC 20000 ITSM standad.

I need 6 questions n answers from the case that can be the most possible ones to be asked.

500 words for each answer will be fine, single spacing.

Attachment:- Case.rar

Reference no: EM131085853

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