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A hospital emergency room (ER) is currently organized so that all patients register through an initial check-in process. At his or her turn, each patient is seen by a doctor and then exits the process, either with a prescription or with admission to the hospital. Currently, 55 people per hour arrive at the ER, 10% of who are admitted to the hospital. On average, 7 people are waiting to be registered and 34 are registered and waiting to see a doctor. The registration process takes, on average, 2 minutes per patient. Among patients who receive prescriptions, average time spent with a doctor is 5 minutes. Among those admitted to the hospital, average time is 30 minutes. [Hints: Assume the process is in steady state or stable and (2) map the process first using icons for operations (rectangles), buffers or waiting lines (triangles) and decisions (diamonds)]. a. On average, how long does a patient spend in the ER? b. On average, how many patients are being examined by doctors? c. On average, how many patients are there in the ER?
Be specific and precise in your recommendation and support it with both facts and reason. Keep in mind this is NOT about your preferenceâ€"BK is not interested in what you feed your kids but what America feeds theirs.
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