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Consider the knowledge that you have acquired about customer service. Combine your knowledge with the practical experiences that you have had in customer service situations (both as a customer and as a provider). Compose in written form, as concisely as possible, your philosophy of customer service. Your philosophy should include (1) how you define customer service, and (2) what you believe about customer service. Include any pertinent examples and any other information that supports your position. Give credit to the author if you use other sources.
About 95 percent of the world’s population lives outside of the United States but many U.S. companies, especially small businesses still do not engage in global trade. Explain why not?
Engineering and business seem to be the focus of entrepreneurship at UWaterloo, how can they ensure it is part of there campus wide culture?
Explain The company can complete final assembly of the tractor-trailers at the rate of 10,000 a week and The tractor and truck bodies are purchased
Since the end of the Great Recession, interest rates have been at historic lows-in some cases, close to zero. How is expansionary monetary policy supposed to work? How do near-zero interest rates limit the ability of expansionary monetary policy t..
To improve the performance feedback process managers should do all but one of the following. Name the exception: - Give employees feedback frequently and just during the feedback session.
What did your team learn from the Harvard Mt. Everest simulation? What would you recommend that the team do differently?
Why is global sourcing an important consideration for supply chain management?
Have you had an emotional response create conflict or caused a conflict to escalate? How do you deal with emotions that cloud your thinking and judgment?
Describe a hypothetical company. What type of business is it? What type of product or service does it provide?
The U.S. Healthcare system is currently in a stage where consumer choices are re-shaping health care. What are the resulting strategic responses to this new stage? Do you work for an organization that is responding in any of these ways? Explain..
Scott, the salesman for Standard Machine, has just received a call from Joann, the purchasing agent for Occidental Aerospace. Occidental has been one of Standard's largest and most loyal accounts.
The right trade policies, in a union view, may mean protectionist measures to build jobs. Do you think such a policy could fit into a sustainable approach?
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