About to open a call-in service line

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The manufacturing company you work for is about to open a call-in service line that will allow customers to ask technical questions of manufacturing people about their orders. Your manager will be responsible for setting up a schedule for staffing the center. She has asked for your opinion on whether that scheduling would be any different from the job-shop scheduling in current use. Prepare a discussion that discusses these scheduling differences, as well as additional scheduling opportunities.

Reference no: EM131235125

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