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A telephone customer service center wants to ensure that the majority of customer calls are answered within a reasonable amount of wait time. Based on customer feedback, the company has determined that this wait time is between 10 and 45 seconds. A large sample of data points collected revealed an average wait time of 31 seconds with a standard deviation of 4.5 seconds.Calculate the process capability index and advise if the process is at an acceptable level for an existing process (defend your answer).
Describe how would you recommend this project be organized. Functional project. Pure project. Matrix. Why.
Explain why she fears that supervisors will be biased towards making comp1nt in house, as they tend to favour retaining more work for their people. Illustrate what should Nancy Bush do.
Illustrate what about Blockbuster's evolution also current business strategy may pose problems going forward.
Using decision trees analysis and EMV, what should JDI do? Show the decision tree. Using decision trees analysis and EMV
Charlie Cook (see question 1 above) was able to decide the activity times for constructing his chemical contaminant tracking machine. Identify the activities on the critical path.
Illustrate what is the difference between the two. Explain how would you resolve this dilemma if you were Jack or Jenny.
Find out the optimal assignment of taxis to customers so as to minimize total driving distances to the customers.
It takes 90 minutes to produce a birthday cake, 240 minutes to produce a wedding cake also 120 minutes to produce a specialty cake. Illustrate what is labour productivity.
Explain how would your remarks differ if the group reservation had been made by the vice president of engineering, an incentive travel organization.
Businesses not only respond and react to external forces, but can also attempt to influence them
Name two foreign markets in which a household appliance manufacturer would be interested in investing also two markets in which it would have no interest in investing. Illustrate what are the advantages also disadvantages of direct investment in a ..
Elucidate how many hrs do you expect the assembly of the 100th unit to take. Is the contract‘s assumption about the average labour hrs per unit valid or should the price be revised.
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