Reference no: EM132152763
1. A process that is within statistical control.
a. Is free from all variation b. Has only predictable variation c. Is an indication of good management d. Always meets specification
2. In order to be able to make changes to a process, it is most critical to have the buy-in and involvement of the:
a. Master Black Belt
b. Black Belt
c. Change Agent
d. Process owner
3. A global strategy is typically characterized by ________.
a. competitive strategy is decentralized and controlled by individual strategic business units
b. competitive strategy is dictated by the home office
c. products are customized to meet the individual needs of each country
d. the firm sells in multiple countries
4. Which of these is part of the compliance orientation?
a. Emphasis on developing abstract and shared values
b. Uses legal terms, statutes, and contracts
c. Requires employees to identify with and commit to specific required conduct
d. All of the above are part of the compliance orientation