Reference no: EM133278324
1. The strategic control process should be evaluated during which stage of the crisis management framework?
landscape survey
strategic planning
crisis management
organizational learning
both a and b
2. A cosmology episode can be best described as:
A crisis that has occurred many times before.
An episode where the crisis management team knows exactly which decisions to make.
An uncomfortable moment where there appears to be a crisis on the horizone, but then it disappears.
A crisis that has never been encountered before and requires a rethinking of cognitive paradigms.
A complicated crisis that ends slowly, but with certainty.
3. When Greenpeace activists boarded the Brent Spar oil platform on April 29, 1995, Royal Dutch/Shell responded by:
serving them a salmon dinner
call the police
call a press conference on the oil platform
sinking the platform with the activists on it
blasting the activists with water cannons
4. In terms of a SWOT analysis, which of the following can lead to a crisis?
strengths
weaknesses
opportunities
threats
all of the above can lead to a crisis
5. Which of the following would be considered a weakness in regard to the duck boat operator at Table Rock Lake, near Branson, Missouri?
The company was located near a lake.
Severe weather and storms could impact the lake in a negative manner.
The duck boats at Table Rock Lake had not been modified according to NTSB recommendations.
Three previous accidents involving duck boats had been documented.
The water was calm when the duck boat that sank entered the lake.
6. A "crisis-prone" organization would get that designation primarily because of its:
strengths
weaknesses
organizational culture
opportunities
threats