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1. In the context of an organization with which you are familiar, come up with a definition of 'customer retention'? What customer-related data does the organization have that indicates success or failure at retention?
2. Go online and research loyalty programs. How successful are they at generating loyalty? What are the distinctive attributes of the most successful programs?
3. Go online and research customer clubs. How successful are they at generating loyalty? What are the distinctive attributes of the most successful clubs?
What is internal time and management churning (frequent turn-over of management) tends to have what affect on peoples interest and enthusiasm for proposed changes
Describe the focus and goals of Organizational Behavior (OB). Why is this important to understand? How can this knowledge impact your career as an employee and/or manager?
What is Dynamic Comparative Advantage? What are the implications of this for the current debate on "Outsourcing" and "Off-shoring?" (Vernon's Theory)
Why are interpersonal relationships in the workplace important?
u.s. sales of organic foods and beverages have grown from 1 billion in 1990 to 24.8 billion in 2009. sales in 2009
Discuss the win-win strategy in business. Give an example of one.
Don't you think that certain worst practices tend to derail the Innovation Leader's success as well as sabotage the project? How can they sail through in the event of such challenges?
What is a risk assessment? What is the concept of reasonable assurance as it applies to the implementation of computer security measures?
Lee Peterson has invented a new product that detects water leaks due to broken pipes and sends out an alarm similar to a smoke alarm. However, Lee has very little personal money to invest in this new product.
The common aspects that were necessary for the Enron and WorldCom debacles to occur?
new haven firefightersin late 2003 a total of 77 firefighters in new haven connecticut took a test for promotion to the
The structural placement of the IT function within an organization and the philosophical approach to the development, deployment, and use of IT. Using the library and outside searches, research and compose a 1 page essay on the role of IT within an..
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