Quality improvement methodology, Other Management

Quality Improvement methodology

For   Quality   Improvement,   the   Plan-Do-Check-Act   cycle   approach   is generally  used.  The  PDCA  (Plan-Do-Check-Act)  cycle  also  called  the Deming cycle is as shown in the figure below:

669_plan do check act cycle.png

Figure : Plan-Do-Check-Act cycle

The Plan-Do-Check-Act (PDCA) cycle is as follows:

  • Plan: This is the beginning point where the process will have to be selected. This process if executed correctly indicates the greatest opportunity for success, at first; it may be useful to select the process which indicates the biggest potential for the successful improvement and also maybe the "easiest" one. The team may face less difficulty while working through the model the first time, and both the team and the management will be encouraged by the success. After selecting the right process, the change should be analysed and planned.
  • Do: This is the "action-oriented" step. The results can be critical for further quality improvement.
  • Check: This step observes the effect of the change. It is usually the careful and a comprehensive study of the results. The project team should fully understand the effects of the change and also understand its occurrence, and also how it may affect some other processes in the system.
  • Act: This is to check if the results are as expected and if they show the required beneficial effect, and also implement the change system-wide. The test case will show that the change might probably work as planned, so there will be little risk of knee-jerking the work force. This is a cycle which supports the continual improvement which signifies when to start the cycle again.

The quality life cycle consists of the customer, requirement, specification, quality assurance activity, quality assurance plan, quality control and PDCA and is as shown in the Figure 9.2.

1.  Customer - Customers are the base of the quality cycle and can be classified as internal, external and hidden.

2. Requirement - Customers are the sources of requirements. The requirements have to be full-filled for the project's success.

3.  Specification - Specifications have to be given by the customer in the contract or will be given informally by other customers.

4.  Quality assurance activity - Quality assurance is the application of planned  and  systematic  quality  activities  to  make  sure  that  all  the processes   required   for   the   project   are   employed    to   meet   the requirements.

5.  Quality assurance plan - Quality assurance plan documents all the activities and allows for the effective management.

1120_plan do check act cycle1.png

Figure : Quality Cycle

6.  Quality control - Quality control is used to check the quality of the deliverables with the application of complex tools.

7.  PDCA - Plan DO Check Act (PDCA) cycle is used to check the quality improvement.

Posted Date: 9/28/2012 8:30:22 AM | Location : United States







Related Discussions:- Quality improvement methodology, Assignment Help, Ask Question on Quality improvement methodology, Get Answer, Expert's Help, Quality improvement methodology Discussions

Write discussion on Quality improvement methodology
Your posts are moderated
Related Questions
QUESTION 1 An organization structure is the organization framework by which job tasks are divided grouped and coordinated (a) Explain the four different types of organizatio

factors affecting project life cycle

Reading room -Reader Activity Area in library building-library management The reading room should be located nearest ° to the document collection concerned. The minimum readin

Participative Management Umbrella term encompassing management methods where employees share a significant degree of decision-making power with managers. These include MBO, con

Advantages of Ordering procedure: 1)  Agents frequently allow a certain percentage of discount over the subscription rates of some periodicals where publishers do not offer an

It is one thing to understand the basic importance of being a media literate individual of knowing its basic elements and necessary skills. It is quite another to live a media lit

Question 1 a) List the layers of the OSI model and briefly explain the function of each layer. b) List the three key elements of a protocol. Give a brief explanation of ea

Ordinal Data: Ordinal data are discrete or  discontinuous consisting of categories of variable that  are ranked, ordered or compared according  to  a predetermined standard cl

T he Organisation initiator The initiator first identifies the need to purchase a particular product or service to crack an organisational problem. Change management is a c

QUESTION Suppose you are the Chief Information Officer (CIO) of a multi-national organization and you are making a case to the organization's management for the implementation