Quality improvement methodology, Other Management

Quality Improvement methodology

For   Quality   Improvement,   the   Plan-Do-Check-Act   cycle   approach   is generally  used.  The  PDCA  (Plan-Do-Check-Act)  cycle  also  called  the Deming cycle is as shown in the figure below:

669_plan do check act cycle.png

Figure : Plan-Do-Check-Act cycle

The Plan-Do-Check-Act (PDCA) cycle is as follows:

  • Plan: This is the beginning point where the process will have to be selected. This process if executed correctly indicates the greatest opportunity for success, at first; it may be useful to select the process which indicates the biggest potential for the successful improvement and also maybe the "easiest" one. The team may face less difficulty while working through the model the first time, and both the team and the management will be encouraged by the success. After selecting the right process, the change should be analysed and planned.
  • Do: This is the "action-oriented" step. The results can be critical for further quality improvement.
  • Check: This step observes the effect of the change. It is usually the careful and a comprehensive study of the results. The project team should fully understand the effects of the change and also understand its occurrence, and also how it may affect some other processes in the system.
  • Act: This is to check if the results are as expected and if they show the required beneficial effect, and also implement the change system-wide. The test case will show that the change might probably work as planned, so there will be little risk of knee-jerking the work force. This is a cycle which supports the continual improvement which signifies when to start the cycle again.

The quality life cycle consists of the customer, requirement, specification, quality assurance activity, quality assurance plan, quality control and PDCA and is as shown in the Figure 9.2.

1.  Customer - Customers are the base of the quality cycle and can be classified as internal, external and hidden.

2. Requirement - Customers are the sources of requirements. The requirements have to be full-filled for the project's success.

3.  Specification - Specifications have to be given by the customer in the contract or will be given informally by other customers.

4.  Quality assurance activity - Quality assurance is the application of planned  and  systematic  quality  activities  to  make  sure  that  all  the processes   required   for   the   project   are   employed    to   meet   the requirements.

5.  Quality assurance plan - Quality assurance plan documents all the activities and allows for the effective management.

1120_plan do check act cycle1.png

Figure : Quality Cycle

6.  Quality control - Quality control is used to check the quality of the deliverables with the application of complex tools.

7.  PDCA - Plan DO Check Act (PDCA) cycle is used to check the quality improvement.

Posted Date: 9/28/2012 8:30:22 AM | Location : United States







Related Discussions:- Quality improvement methodology, Assignment Help, Ask Question on Quality improvement methodology, Get Answer, Expert's Help, Quality improvement methodology Discussions

Write discussion on Quality improvement methodology
Your posts are moderated
Related Questions
Question 1: Describe what is meant by ‘skilled-based', ‘rule-based' and knowledge-based behaviour. Explain in each case how these operating levels can give rise to human error

K e y concepts of management The Key concepts of management in Six Sigma are Critical-To-Quality (CTQ), defect, process capability, variation, stable operations and Design Fo

QUESTION 1 Explain each of the following concepts- (a) PESTEL analysis of the macro-environment (b) Porter's five forces (c) Value chain analysis QUESTION 2 Th

Problem: Dressel (1986) defines evaluation as "the collection and interpretation, through systematic and formal means, of relevant information which serves the basis for ration

CASE STUDY - CORPORATE LEVEL STRATEGY Why would Procter and Gamble (P&G), a company with 300 brands, five billion customers in 140 countries, and more food and beverage paten

Question: Psycho social Hazards-Job stress (a) How would you define job stress? (b) What are the causes of job stress? (c) Who are the workers affected by job stress?

Input to Quality Control Process The inputs to quality control are: Project management plan: this consists of the quality management plan which helps to control quality.

Rajender Kumar was a production worker at competent Motors Limited (CML) which made components and accessories for the automotive industry. He had worked at CML for almost seven ye

Types of Reference work: a) The conservative approach is based on the fact that the users should be instructed on how to use books and libraries rather than on delivery of inf

Conflicting Factors: Demand, supply and finance are the three major factors governing collection development. Both demand and supply will be increasing while finance will be a