Performance measurement in organisations, Operation Management

Performance Measurement

1. An effective performance measurement framework rarely is derived from one single approach. 

2. Each of the methods outlined comes with its own unique viewpoint and valuable insight. 

3. Companies may adopt elements of a number of approaches or comprehensively apply only one approach. What is likely is that we will change the approach over time. It is most likely that new ideas that innovate are welcome and that new perspectives which provide enhanced insights will be adopted. At the same, time we rarely discard the experience we have gained. 

4. We are now entering a period when information will be available both in volume and speed. With stakeholder influence growing there is an increasing demand for information - in particular comparative information. Which product, school, hotel or business school is best? Which is cheapest or offers best value for money? 

5. Of the performance measurement systems outlined here, the most widely practised at the moment, appears to be the balanced scorecard, benchmarking and theory of constraints (TOC). None of these approaches negates the purpose of the other ones and they can all exist simultaneously. 

6. Finally, the term 'performance measurement' is changing to performance management which appears to elevate a managerial activity to a function. Perhaps we may soon see performance managers who will have specific responsibility to implement and maintain suitable performance measurement systems.

Posted Date: 3/15/2013 3:06:03 AM | Location : United States







Related Discussions:- Performance measurement in organisations, Assignment Help, Ask Question on Performance measurement in organisations, Get Answer, Expert's Help, Performance measurement in organisations Discussions

Write discussion on Performance measurement in organisations
Your posts are moderated
Related Questions
Suppose that a small publisher selling to book distributors has fixed operating costs of $600,000 each year and variable costs of $3.00 per book. How many books must the firm sell

A bottling facility with an effective capacity of 40,000 crates per day operates with an efficiency of 85%. How many crates will it need to plan for bottling on a day that requires

The inefficiencies created by more and more people working together is called

Testing the Optimality: After obtaining the initial basic feasible solution the next step is test whether it optimal or not. There are two methods of testing the optimality of a

Operations Management Case: choose one company. You must study the chosen company from the point of view of the ten critical operations management decisions. The group will wr

Compare and contrast the following methods of job evaluation, and include examples that are not the same as in the textbook to demonstrate understanding: Lott, Benge, and Multiple

Respondeat superior is the theoretical basis for holding companies criminally liable for actions of their employees. Companies oftentimes have little defense against prosecution. C

North West Corner Rule: Step1: The  first  assignment is made in  the cell  occupying  the upper  left  hand ( north  west ) corner  of  the transportation  table. The maxim

Compare and contrast the key dimensions of the general environment, the task environment and the enacted environment of an organization.

A bank manager wants to determine the percent of time that tellers are working and idle. She decides to use work sampling, and her initial estimate is that the tellers are idle 30