You have been asked to become the consulting technician for MobTex, a local auto servicing centre. The general manager (Jo) realises that the IT system has evolved over time with little planning or management. Many of the PC's seem to be behaving "strangely". You have been asked to "sort it all out".
A previous technician, who has since left, has already been to the site and made the following notes. Your manager does not want you to return to the site and disturb their operations. However you can contact Jo via the Discussion board if there is anything you wish clarified.