Operations function - scientific management, Operation Management

Operations Function - Scientific Management

The operations function, a short account was given of the work of Frederick Winslow Taylor (1911), in the decades straddling the beginning of the twentieth century. This work, and that of the scientific management movement which he led, not only laid the foundations of modern operations management, but has had, and continues to have, a major impact on the development of the world's economies. We will now briefly discuss its significance. Before Taylorism, industrial work was generally undertaken by workers who were skilled to some degree. By and large, managements made no attempt to predetermine either the methods employed in doing the work, or the time it should take. For example, if a heap of coal had to be moved from one place to another, a manager would instruct the leader of a gang of shovellers to do it; how it would be done and how long it would take was left to the workers.

With such a mind-set the manager's only scope for increasing output was to find ways of encouraging or coercing employees to work longer or harder. The post-Taylor concept of productivity improvement did not exist. Based on his own work experiences, Taylor argued that the planning and execution of work tasks should be separated, management taking responsibility for determining the most effective methods, establishing a measurement of the resulting work content, and providing the necessary equipment and training to allow the workers to employ them effectively. He also stressed that the workers should be rewarded with a fair share of the gains made from the resultant improvement in performance. (Taylor's work, The principles of scientific management is available on the intranet.)

In his own time, and ever since, Taylor has been vilified by some, for what they judge to be his responsibility for the inhumane treatment of people. What such critics often ignore is Taylor's own views on how workers should be treated, and the stupendous economic gains that his ideas have produced. Here are the views of one of the most eminent writers on business, Peter Drucker (1999), expressed in one of his most recent books, Management Challenges for the 21st Century: Within a decade after Taylor first looked at work and studied it, the productivity of the manual worker began its unprecedented rise. Since then it has been going up steadily at the rate of 3 per cent per annum compound - which means it has risen fifty-fold since Taylor. On this achievement rests all the economic and social gains of the 20th century.

Posted Date: 3/16/2013 3:40:20 AM | Location : United States







Related Discussions:- Operations function - scientific management, Assignment Help, Ask Question on Operations function - scientific management, Get Answer, Expert's Help, Operations function - scientific management Discussions

Write discussion on Operations function - scientific management
Your posts are moderated
Related Questions
A firm plans to begin production of a new small appliance. The manager must decide whether to purchase the motors for the appliance from a vendor for $7 each or to produce them in-

Explain characteristics of organisational development. Characteristics of Organisational Development (i) Organisational progress is an educational strategy for bringing a

Talent Planning in Operation 1. Produce a report on the topic Talent Planning in Operation. Please ensure that you address the following issues: Describe at le

what are the functions of operation management?

What is the difference between personal and business ethics?

In the precedence chart to the right, times are in seconds. 1 Assume that the plant runs one 7.5 hour shift per day and the assembly line is designed with 5 stations (one worker pe

From the scenarios, we see that Chris and Erica have different communication styles that could potentially have a negative impact on the business. Suggest at least two strategies t

Responsibilities of Operations Managers in Operation Management The responsibilities of operations managers  1. Understand and participate in setting business strategy

Some companies choose not to tie resources to their projects. In what ways does this benefit a project? In what ways does this hinder a project?

Define the use of regional trade organizations in international business. Identify the Regional Trade Organization of which the United States is a member. What are some of the adva