Importance of Voltage Quality - KPI
The voltage quality has a growing economic impact on the customer and the network operators. The costs related along with "lack of quality" could be large, especially for industrial customers. Commonly voltage quality is considered at the customer's linking point. Therefore, the reasons for the growing significance of voltage quality lie not inside the power system itself but are closely associated to the developments in customers' equipment. Some significant examples are:
Utilities need to meet customer demands and expectations. Along with the introduction of competition among them it is significant for a utility to manage its customers' confidence. While the financial consequences of solving voltage quality problems affect the economic position of the network operator, voltage quality becomes an issue for the regulator.