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Question 1:
(a) Explain the basic philosophy behind quality management systems such as those specified in ISO 9000:2000 series.
(b) Discuss how an effective quality management system can contribute to continuous improvement and customer satisfaction in a manufacturing organisation.
Question 2:
Benchmarking is a method in which most progressive organizations are interested.
(a) How do you describe benchmarking and what are its benefits?
(b) Discuss the purpose and practice of benchmarking in an organisation adopting a total quality approach.
a) In order for customers to use online banking services, they will require to have for example a personal computer and an Internet connection. Their personal computer becomes thei
INFORMATION AND OTHER RELATED CONCEPTS: You may often hear or read in newspapers and other popular magazines about "exponential growth of information" or "explosion of informa
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We can conclude that contracting does have many benefits which are mentioned below: ? Division of labour. ? Synergy of expertise. ? Sharing of risks. To avoid
Question 1. Demonstrate the use of analytical tools to monitor the progress and the effect of change Question 2. Assess monitoring and measurement techniques to change within an o
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