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Pizza USA is a chain of pizza restaurants offers sit down and take out service. Part I as the customer: make a list of the attributes of a pizza delivery of pizza delivery that are important you as a customer. What must a pizza delivery service accomplish so that would make it reasonably satisfied? What could a pizza delivery service do that would make it really unique and create a differential advantage? Part II as the manager: for this part of the exercise, you will be a team member, lists all of you team members, create a master list, group the items on you list under a series of major headings: ex. condition of delivered pizza or quick on time. Make a list of pizza delivery process design requirements that your pizza delivery will have to meet. Think about measurable standards; measures that make your process effectively and efficiently. What do you think that these measures will be useful? (hot pizza when delivered) 1. Make a list of pizza delivery attributes that are important to you as a customer. 2. Combine your list with the lists of a few other class members and categorize the items under a series of major Headings. 3. Make a list of pizza delivery process design requirements. Associate with each requirement a measure that would ensure that the process meets the requirement. 4. Design a process that meets your requirements. Describe it by using a flowchart similar
Dell Computers is known for revolutionizing the personal computer market using mass customization. This company can turn out a huge volume of computers while still having a variety
1. What triggered the new product strategy at Minnesota Bio labs? 2. What prediction would you make for the success of getting the country general managers in Europe and Japan to a
Why should you consider the context of your message when developing your communication strategy? Identify four questions you should ask yourself to help you understand the context
Step 1 : It is observed that cost of transportation is to Rs. 144. Step 2: Testing the Optimality : After obtaining the initial basic feasible solution the next step is to test
Discuss the differences between utilization and efficiency as measures of system performance. Which (if any) is the most useful measure for an operations manager? Why?
What are the major considerations regarding logistics alliances, for: a) initiation? b) implementation? c) maintenance? d) termination?
An undergraduate business student has purchased a laptop computer for use during exams. This laptop is perfectly reliable except for two parts: its microchip, which has a failure r
Evaluate Netflix's current strategy and determine if the strategy is sustainable. Identify a Netflix strength and suggest how this strength may be leveraged in the market place to
Complete a SWOT analysis for McDonald's to include SO, WO, ST, and WT Strategies, then develop a SPACE matrix for McDonald's. Using these matrices, draw conclusions regarding both
The following table shows data on the average number of customers processed by several bank service units each day. The hourly wage rate is $30, overhead rate is 1.0 times labor co
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