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Question A) Write short notes on the Quality planning an element of Quality management
Question B) What are the steps to the Fade QI model?
Question C) Quality costs are the costs associated with evaluating, preventing and rectifying defective work. These costs are enormous running at 20% - 40% of sales. Describe the various quality costs
Question D) Quality culture can be defined as the incorporation of quality in the overall system of an organisation which leads to a positive internal environment and creation of delighted customers. The essential tool for implementation of such a culture is a changed mindset at all the levels of management.
Explain in brief the Key drivers for developing quality culture
Question E) List the checklist of the third criterion" Ability to regulate" of self control in the service sectors
Question F) Describe the six basic stages of TQM
CD-ROM Networks CD-ROM has become an important medium for the storage and dissemination of information. Many information products are now available on CD-ROM. CD-ROMs represen
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Reprography unit in library building-library management With the advent of cheap and efficient photocopying machines, provision of photocopy service has become a must in most
Question: The central Bank of Utopia in the tiny kingdom of Bawana, near South Africa (pop 1.6 million) has decided to replace the twenty-five and fifty pesos notes by coins o
Disciplines and Subjects - Library management: In a modern library the arrangement of documents is usually by subject. Thus, subject is the characteristic of division for arra
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MARC and the Subject Approach The concept of MARC (Machine Readable Catalogue) has brought in a new era in the field of library and information services. MARC stimulated the
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