1. Jack Santoni works on the field production crew at Gusher Drilling Company. When he joined the company five years ago, the supervisor who hired him said Jack could use the company's old pick-up truck on weekends. Now, the company plans to sell the truck and won't replace it, leaving Jack without a vehicle on the weekends. Discuss the implications of this action on Jack's psychological contract with Gusher Drilling Company.
2. Explain why behavior modelling is often more effective than direct reinforcement for helping employees to learn new behaviors.