Barriers to implementing tqm, Project Management

BARRIERS TO IMPLEMENTING TQM:

The implementation of TQM in library organisations provides an opportunity to update and enhance the abilities of the staff to work effectively, yet it is still not free from some barriers. These could be listed as under: 

•  The vocabulary barrier : The words "total", "quality" and "management" imply that standards are not already being observed, nor is quality work valued. 

•  The commitment barrier : TQM requires tong-term commitment, perhaps even longer in the service sectors like libraries and information centres. Cultural change which can not be accomplished over night or in a year, may be positive changes, particularly in staff attitudes and learning, but they should occur early in the process. 

•  The process barrier :  Sometimes the process  merely represents a desire  to postpone decision making or reluctance to resolve the issue. We should learn to define problems better  at  the outset and then give them the kind of systematic analysis which can lead to lasting solutions. 

•  The professional barrier : The higher the degree of professionalisation within an organization, the greater the resistance to certain elements of TQM, particularly its customer  focus. Professionals simply are mystified by, if not fearful of, the consequences of what they think could mean turning over their services and practices, which are based on tradition, standards and respected bodies of knowledge, to the uninformed whims of customers.  

Posted Date: 10/24/2012 1:53:38 AM | Location : United States







Related Discussions:- Barriers to implementing tqm, Assignment Help, Ask Question on Barriers to implementing tqm, Get Answer, Expert's Help, Barriers to implementing tqm Discussions

Write discussion on Barriers to implementing tqm
Your posts are moderated
Related Questions

Defects found after product delivery per function point Defects found after product delivery per LOC Pre-delivery defects: yearly post-delivery defects Defects per functio

However proving a design defect can be difficult. Some of the factors used by the jury to asses s whether a product design is defective and unreasonably dangerous are: 1.The utili

A reas of Business Excellence Typically, we think about business excellence in the terms of superiority, but in practice, it is frequently translated into features of the busi

Problem 1: Describe the importance of Employee Relations Management in an organisation. Describe employee relations management Importance of employee relations managem

QUESTION (a) Risk has always been an intrinsic part of project management. With increasing market dynamic conditions, Safety and Health in workplaces, changing technology and g

Explain about the process of managing risk. A process of managing risk: 1. Risk committee establish to address risk issues categorised for example usual risk audits, to estimat

Q. How do I best control cost? Several people think that they are controlling cost when they approve invoices or sign cheques. In fact the cost is already long since committed


Question: (a) A team is any group of persons organised to work together or interdependently in order to cooperatively meet the needs of their customers by accomplishing a pu