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Responsibilities of Operations Managers in Operation Management
The responsibilities of operations managers
1. Understand and participate in setting business strategy
2. Develop an operations strategy and communicate that plan to other functions
3. Understand and translate the operations strategy into objectives and performance measures
4. Design the organisation: jobs; operations; activities and processes
5. Take part in or design the operations outputs: products and services
6. Set organisational standards and measurements; control costs
7. Manage work and money flows: capacity - planning and controlling operations
8. Improve the performance and productivity of the operation
9. Continue to manage one's own learning in subject specific and related areas; to be familiar with current thinking on the subject
10. Operate ethically and professionally.
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benefit from total quality management in operations management
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