What is the overall reliability of the call center

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Reference no: EM131033539

The service center for a brokerage company provides three functions to callers: account status, order confirmations, and stock quotes. The reliability was measured for each of these services over one month with these results:70 percent, 60 percent and 50 percent, respectively. What is the overall reliability of the call center?

Reference no: EM131033539

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