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OPM director John Berry said employees should receive frequent recognition and praise for good performance from their bosses to keep them motivated and ensure that lines of communication remain open. Federal managers should provide positive feedback to employees at least once a week. He called the current personnel performance reviews "infrequent and rote," and noted that everyone was rated as "above average."
What strategies or system would you develop so that the lines of communication are open even when you might have staff who are uncomfortable discussing performance issues?
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CRM can allow organizations to identify which customers have stopped purchasing products or services from the organization so that the organization can target those former c
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